MOB: +64 21 503 418
DX: AP24535 Whangarei
TSB Bank Tower | Level 7
1-19 Fitzherbert Avenue
PO Box 842
Palmerston North 4410
My mission is to enable travel arrangements without the unnecessary stress and time spent planning. Most travel agencies will just book the basics, but I will go out of my way to ensure all the details are taken care of for you – from accommodation, transfers, car hire, and holiday help with your accommodation, your destination, Insurance, show tickets to even your departure cards!
I am passionate about travel and go above and beyond to help my clients and this has proven to be the answer for my repeat customers and referrals. I have a wonderful customer-base of loyal travellers and they enjoy my flexible, mobile service. I’m happy to meet at a café, at the office or any place and time that suits a busy schedule. I am also contactable 24/7.
I have had 16+ years’ experience in the travel industry, and worked for a major brand eventually managing one of their shops before brokering, now with NZ Travel Brokers. I am excited to offer my customers a truly flexible, personalised service.
Travel has always been exciting to me. I love the planning, anticipation and adventure of it; learning and discovering about yourself, places, food and cultures.
My passion for travel has taken me all over the world – although there is always more to discover! I’ve been lucky enough to experience a whole raft of different types of holidays from backpacking, touring, business travel, intimate getaways and family trips. I understand that everyone’s idea of the perfect holiday differs so I am committed to taking the time to personalise your itinerary, so that the trip you planned and thought it would be, will be exactly that.
I specialise in booking corporate travel, leisure travel, flights, cruises, group tours, accommodation, rental cars, sightseeing, adventure travel. Sports groups, and special interest tours. With NZ Travel Brokers, I have access to the latest travel deals on offer through First Group, all the major cruise lines and more. NZ Travel Brokers is TAANZ and IATA accredited, giving you financial security as your money is held secure in trust accounts from the time you make a booking. I also hold a Level 4 NZQA qualification in Travel & Tourism.
I’m local and I’m here to help. If you have any travel plans, or if you’d like a quote, please get in touch – Love to have a chat and help get your arrangements sorted!
“Deanna has been looking after my travel arrangements for the past 8 to 10 years. In this time I have visited the USA, Europe and Africa and on every occasion I relied heavily on her expert advice and professional assistance to book my flights and accommodation. Our family has also entrusted her with the arrangements for our son when he travelled overseas as an unaccompanied minor. In each and every instance we received friendly and prompt service. I cannot recall a single instance where there has been a problem with any of the arrangements which she had made. Deanna is absolutely trustworthy and professional and she is our "go to person" whenever we need to travel.”Neville Angelo | Diagnostic MedLab
“Thank you for the way you have helped with my arrangements in the last 10 years. It has engendered a relationship of trust, because the bookings have always worked out very well. There has not been a single occasion where I have had any problems with the timing of connecting flights or the quality of accommodation. You are easily accessible and available. Always willing to look at all options when we come to you with complicated requests. I could easily provide my details to someone else if I wanted to but we trust you and you have always been friendly and kind. You respect our requests, which you try and meet promptly. Even when shunted around I never get the feeling that you become annoyed with us. You are always accurate and professional. We have never had any problems at our destinations or with flights.”Zanelle Marx
“I have stayed with Deanna as my Business and personal Travel Broker for more than 10 years. Notwithstanding the ease of online bookings now available I still find it more convenient and less time consuming to utilise Deanna for all my bookings. I do so because of the incredibly quick, personal and professional service that she provides me. Whether it is for air points to upgrade, notifying me of upcoming special fares or doing any changes for my travel, Deanna looks after everything.”Bob Fenwick | Ivisalaw Limited, Director
“You make it very convenient and easy for me to make my travel arrangements. I always have to make changes to my bookings and know this can cause issues, but it is never a problem for you, so thank you for the Services you provide.”Loraine Reinsfield | Beautiful You Holidays
Deanna has been responsible for virtually all our personal and family travel arrangements since 2002. We've always found her to be supremely efficient, proactive and entirely professional. She has always made herself very available "after sale" delivering a very complete service. It gives one plenty of comfort when travelling to know that a text or a phone call to Deanna from the other side of the world can quickly attend to any changes in travel plans, rescheduling of flight bookings, and the like. Deanna is a very experienced travel agent who definitely knows her stuff and has an exceptional, warm and friendly style that I'd highly recommend to anyone.Justine Edgar | Little Engines
Thanks so much for the documents I picked up from Peg yesterday, the trip looks amazing. Thanks for all of your organisation, particularly with the hassle of finding us flights that suited our travel home. I am in to count down mode now! Will definitely put our travel plans with you next time.Barbara Walton
If you have any travel plans, or if you’d like a quote, please get in touch – I’m happy to help!